Privacy Policy
1. Introduction
Capital Gain Real Estate L.L.C ("Capital Gain", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you use our website, how we use it, and the rights you have. It applies to capitalgainrealestate.com and any enquiry you make through it.
By using our website or contacting us, you agree to the practices described in this policy.
2. Information we collect
Information you give us. When you contact us by WhatsApp, phone, email, or any enquiry method on the site, we may collect your name, phone number, email address, and any details you choose to share about your property interests or requirements.
Information we collect automatically. When you visit our website, we may collect standard technical information such as your device type, browser, IP address, pages viewed, and how you found us. We collect this through cookies and similar technologies to help the site work well and to understand how visitors use it.
We do not collect payment card details through this website, and we do not knowingly collect more information than we need.
3. How we use your information
We use your information to:
- Respond to your enquiries and provide the property services you ask about.
- Understand your requirements and recommend suitable options.
- Improve our website and the experience we offer.
- Send you relevant updates or marketing, only where you have agreed to receive them.
- Meet our legal and regulatory obligations.
4. Cookies and analytics
Our website may use cookies and analytics tools to understand traffic and improve performance. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.
5. How we share your information
We do not sell your personal data. We may share it only in these limited situations:
- With trusted service providers who help us run our website and business, under confidentiality obligations.
- With relevant developers, banks, or authorities where necessary to progress a transaction you have asked us to help with, and with your knowledge.
- Where required by law, regulation, or a valid legal request.
6. How long we keep your information
We keep your personal data only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or anonymise it.
7. How we protect your information
We use reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take your privacy seriously and act to safeguard it.
8. Your rights
Subject to applicable law, you may have the right to:
- Ask what personal data we hold about you and request a copy.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your personal data.
- Withdraw your consent to marketing at any time.
- Object to or restrict certain uses of your data.
To exercise any of these rights, contact us using the details in Section 11. We will respond in line with applicable law.
9. Third-party links
Our website may link to third-party websites or services, such as maps or social media. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will take appropriate steps.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
Capital Gain Real Estate L.L.C
Rigga Business Centre 3001, Office 3001-81, Al Murqabat, Dubai, UAE
Phone and WhatsApp: +971 52 640 4986
Email: hello@capitalgainrealestate.com
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. We encourage you to review it periodically.